When Try to upgrade HCX appliances failed with below error
Unable to get lease in ready state for vCenter https://VCSA.local. Cause: A general system error occurred: PBM error occurred during PreCreateCheckCallback: Connection refused: The remote service is not running, OR is overloaded, OR a firewall is rejecting connections.
since the error pointing to the VC found out multiple services were not starting
vmware-sps vstats wcp vmware-content-library
error was exact match for https://kb.vmware.com/s/article/67953
2022-10-18T16:47:30.139Z [pool-1-thread-8] WARN opId=sps-Main-110953-189 com.vmware.vim.storage.common.serviceclient.vmomi.RequestRetryHandler - Error while trying to do relogin
2022-10-18T16:47:30.140Z [main] ERROR opId=sps-Main-110953-189 com.vmware.vim.storage.common.serviceclient.vpxd.impl.VpxdClientImpl - VPXD client login failed.
2022-10-18T16:47:30.140Z [main] ERROR opId=sps-Main-110953-189 com.vmware.vim.storage.common.task.retry.CallableRetryDecorator - Caught exception -
com.vmware.vim.storage.common.serviceclient.vpxd.VpxdException: Error while doing login to VPXD service
but my case, no duplicate Administrator account in the vcdb
it was down to a missing vpxd-extention permission in Global permission
fixed the permission
services were started successfully and able to upgrade the HCX appliances